Note: The shoe size is smaller than the standard one, please choose the bigger when you buy them.
1. Please choose the shoe size according to your foot length ( heel to toe ).
2. If your foot is wide or fat, please choose one size bigger.
3. If your foot is narrow or thin, please choose one size smaller.
4. If you don’t know how to choose size, please contact us.
*How does these shoes fit if you have a wider foot Is it comfortable or would it not fit properly
The model’s foot lean more toward being narrow and this shoe fits well. So we would think these would be too tight for a wide foot. You can choose one size larger.
*What if these shoes doesn’t fit me at all when i receive them Can I return them
YES, you have 7 days to contact us and we will give you a perfect solution. (p.s. influence the second sale of products do not belong to the category of return. Shipping cost is bear by both seller and buyer in half.)
The shoes color in this product page is only for your reference. Actual product color may be lightly different from the pictures show here due to monitor chromatic aberration or photography light condition.
The shoes may have smell because of glue, shoe polish or being completely sealed during transportation. Please put them under good ventilation for several days and smell will be gone.
The package included: 1 Pair Of Shoes (Without Box)
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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