Below is to teach you how to choose correct shoe size :
Size number here is totally different from shoe size chart in your country, but your bare foot length would never change , so you must measure your bare foot with a ruler , then choose size with chart below .
Unit: mm – millimeter , Bare foot length ≠ Insole length ≠ Sole length
Bare foot length 241-245, China shoe size 39, Choose 6.5
Bare foot length 246-250, China shoe size 40, Choose 7
Bare foot length 251-255, China shoe size 41, Choose 8
Bare foot length 256-260, China shoe size 42, Choose 8.5
Bare foot length 261-265, China shoe size 43, Choose 9.5
Bare foot length 266-270, China shoe size 44, Choose 10
Bare foot length 271-275, China shoe size 45, Choose 11
Bare foot length 276-280, China shoe size 46, Choose 12
Bare foot length 281-285, China shoe size 47, Choose 12.5
Bare foot length 286-290, China shoe size 48, Choose 13
Bare foot length 291-295, China shoe size 49, Choose 14
Bare foot length 296-300, China shoe size 50, Choose 15
The size is measured by hands, it may has 1-5 mm different.
We send CN size,please refer to your foot lenth to chose US size,For exsample, if my foot length is 265mm, I will chose the US size 9.5 = CN size 43.
If your foot is narrow and thin, you can chose one size smaller.
If your foot is wide and fat, you can chose one size bigger.
Insole length is usually 0-15 mm longer than foot length for normal shoes
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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